The sustainability targets set for the future represent one of the fundamental elements to make our “Becoming GREAT” sustainability strategy effectively operational.
2021 was the year in which we planned our future committments, with the definition of our new 2022-2024 Business Plan. The definition of new sustainability targets was carried out by taking into account factors that were both internal and external to the company. The internal ones included the strategic decision to identify sustainability as one of the Business Plan’s core drivers to which a substantial part of the overall investments was to be assigned; included in the external ones was the overall increase in focus that all the Company’s stakeholders placed on Sustainabilty issues.
Given the evolving situation, IGD decided to structure the planning activities by defining 41 quantitative targets for the 2022-2024 period, the fulfilment of which will entail an overall investment of approximately €13 million in the 2022-2024 three-year period.
2022 was the first year of the 2022-2024 Plan. The actions carried out during the year in order to reach the targets and the levels of achievement of the targets during the Plan timespan are reported below.
| Issue | Target | Actions carried out in 2022 | Level of achievement of target in the Plan |
|---|---|---|---|
 | Use of electricity coming 100% from renewable sources | Use of electricity coming 94% from renewable sources | Achieved in significant part |
| Double the energy produced from renewable sources (baseline 2021) | 2 contracts signed for the installation of photovoltaic panels in 2 shopping centers from 2023 | Achieved in small part | |
| Reduce energy consumption at least by -15% (baseline 2018) | Energy consumption in 2022 was reduced by 18.5% (baseline 2018, on a consistent boundary) | Fully achieved | |
| Assess scope 3 emissions and define first reductions | Scope 3 emissions were reported also in 2022. The definition of specific targets is currently being | Achieved in significant part | |
| Create a circular economy project in at least 25% of the freehold shopping centers | 3 projects created in 3 shopping centers in Bologna | Achieved in small part | |
| Increase waste sorting by 15% in Italy (baseline 2021) | In 2022 waste sorting increased by 10% compared to 2021 | Achieved in significant part | |
| 9 more assets Breaam certified by 2024 | 2 new certified assets: Abruzzo and Maremà | Achieved in small part | |
| Assess the possibility of becoming part of at least one energy community | Internal assessment underway in light of the developments in legislation | Achieved in small part | |
| Installation of systems, enabling consumption to be monitored and reduced, in 23 fully owned shopping centers | One consumption monitoring system based on artificial intelligence installed in 2023 | Not achieved | |
| Development of projects to foster biodiversity in at least 4 shopping centers | Project defined for 2 shopping centers | Achieved in small part | |
| Introduction of EV charging areas in 10% of the Italian portfolio | 21 out of 26 shopping centers with at least oneEV charging station | Achieved in significant part | |
 | Training each year for 100% of employees in Italy and Romania | Italy: 100% of employees received training; Romania: 61% | Achieved in significant part |
| Carry out an internal atmosphere assessment during the 3y period and at least two pulse surveys | Internal atmosphere assessment and 1 pulse survey carried out | Achieved in significant part | |
| Define a target linked to ESG issues for part of the corporate workforce | 6% of the employees have ESG targets | Achieved in small part | |
| Introduce every year at least one new service into the corporate Welfare Plan for the employees | A new platform was introduced providing information on State benefits for families and individuals | Fully achieved | |
| Certify 100% of the shopping centers in accordance with the Biosafety Trust Certification scheme | All the Italian freehold shopping centers were certified, in addition to the HQ | Fully achieved | |
 | Increasingly integrate sustainability risks into Enterprise Risk Management | In 2022 IGD defined a new method to manage corporate risks. In 2023 sustainability risks will be gradually integrated into the ERM | Not achieved |
| Increase the Board of Directors' participation in CSR | Induction sessions held with the BoD concerning governance and activities carried out with regard to corporate sustainability | Achieved in small part | |
| Develop a corporate cybersecurity strategy | Following the project regarding the internalisation of its IT systems, IGD will adopt a cybersecurity strategy in 2023 | Not achieved | |
| Update internal regulations in full compliance with the "privacy" law currently in force | The procedures were updated and appropriate audit activities were carried out | Fully achieved | |
| Codify a system for the assessment of suppliers along the supply chain with a view to sustainability | In 2023 the company will develop a specific project on this issue. In 2022 the applicable laws were applied | Achieved in small part | |
| Maintain the Legality Rating with the maximum score | Target achieved with the renewal in 2022 with the maximum score | Fully achieved | |
| Maintain UNI ISO 37001 Certification | Audit carried out, renewals is scheduled in 2023 | Fully achieved | |
 | Carry out restyling/refurbishment activities in 4 shopping centers with energy improvement measures | The project regarding La Favorita Shopping Center in Mantua was completed, work in progress in Portogrande | Achieved in small part |
| 100% of the Italian shopping centers with at least one annual initiative on social or environmental issues | Activity carried out in 86% of the shopping centers | Achieved in significant part | |
| An across-the-board initiative involving at least 50% of the shopping centers on CSR issues (Italy) | "Isola della Salute" was organized in 6 shopping centers with focus on nutritional wellbeing | Achieved in small part | |
| Organisation of initiatives aimed at preventing digital divided in at least 50% of Italian shopping centers | No initiatives were carried out | Not achieved | |
 | Define a framework for the issuing of financial instruments linked to sustainability | Framework created a the beginning of 2022 | Fully achieved |
| Assess the opportunity of obtaining a solicited ESG Rating | After receiving more details from potential providers, the Company deemed it not appropriate to proceed with a Solicited Rating | Achieved in significant part | |
| Organise an Investor/CSR Day | Operational information regarding the organisation is currently being gathered | Achieved in small part | |
| Increase the number of events to participate in, also with specific focus on ESG issues | The company participate in the Sustainability Week organised by Borsa Italiana | Achieved in small part | |
| Carry out at least one survey for each shopping center every year | 2 waves of customer satisfaction surveys were carried out regarding 7 shopping centers | Achieved in small part | |
| Involve at least one non-profit organisation in 100% of the shopping centers | Non-profit organisations were involved in 90% of the shopping centers | Achieved in significant part | |
| Examine the opportunity to resume the "Social Borgo" project | During the year, discussions were resumed with the associations and individuals who had previously shown interest in the participatory project in Centro Borgo (Bologna) | Achieved in significant part | |
