Our sustainability targets

The sustainability targets set for the future represent one of the fundamental elements to make our “Becoming GREAT” sustainability strategy effectively operational.


The 2022-2024 Sustainability Plan

2021 was the year in which we planned our future committments, with the definition of our new 2022-2024 Business Plan. The definition of new sustainability targets was carried out by taking into account factors that were both internal and external to the company. The internal ones included the strategic decision to identify sustainability as one of the Business Plan’s core drivers to which a substantial part of the overall investments was to be assigned; included in the external ones was the overall increase in focus that all the Company’s stakeholders placed on Sustainabilty issues.

Given the evolving situation, IGD decided to structure the planning activities by defining 41 quantitative targets for the 2022-2024 period, the fulfilment of which will entail an overall investment of approximately €13 million in the 2022-2024 three-year period.

2022 was the first year of the 2022-2024 Plan. The actions carried out during the year in order to reach the targets and the levels of achievement of the targets during the Plan timespan are reported below.


IssueTargetActions carried out in 2022Level of achievement of target in the Plan
Use of electricity coming 100% from renewable sources Use of electricity coming 94% from renewable sourcesAchieved in significant part
Double the energy produced from renewable sources (baseline 2021)2 contracts signed for the installation of photovoltaic panels in 2 shopping centers from 2023Achieved in small part
Reduce energy consumption at least by -15% (baseline 2018)Energy consumption in 2022 was reduced by 18.5% (baseline 2018, on a consistent boundary)Fully achieved
Assess scope 3 emissions and define first reductionsScope 3 emissions were reported also in 2022. The definition of specific targets is currently being Achieved in significant part
Create a circular economy project in at least 25% of the freehold shopping centers 3 projects created in 3 shopping centers in BolognaAchieved in small part
Increase waste sorting by 15% in Italy (baseline 2021)In 2022 waste sorting increased by 10% compared to 2021Achieved in significant part
9 more assets Breaam certified by 20242 new certified assets: Abruzzo and MaremàAchieved in small part
Assess the possibility of becoming part of at least one energy communityInternal assessment underway in light of the developments in legislationAchieved in small part
Installation of systems, enabling consumption to be monitored and reduced, in 23 fully owned shopping centersOne consumption monitoring system based on artificial intelligence installed in 2023Not achieved
Development of projects to foster biodiversity in at least 4 shopping centersProject defined for 2 shopping centersAchieved in small part
Introduction of EV charging areas in 10% of the Italian portfolio21 out of 26 shopping centers with at least oneEV charging stationAchieved in significant part
Training each year for 100% of employees in Italy and RomaniaItaly: 100% of employees received training; Romania: 61%Achieved in significant part
Carry out an internal atmosphere assessment during the 3y period and at least two pulse surveysInternal atmosphere assessment and 1 pulse survey carried outAchieved in significant part
Define a target linked to ESG issues for part of the corporate workforce 6% of the employees have ESG targetsAchieved in small part
Introduce every year at least one new service into the corporate Welfare Plan for the employeesA new platform was introduced providing information on State benefits for families and individualsFully achieved
Certify 100% of the shopping centers in accordance with the Biosafety Trust Certification schemeAll the Italian freehold shopping centers were certified, in addition to the HQFully achieved
Increasingly integrate sustainability risks into Enterprise Risk ManagementIn 2022 IGD defined a new method to manage corporate risks. In 2023 sustainability risks will be gradually integrated into the ERMNot achieved
Increase the Board of Directors' participation in CSRInduction sessions held with the BoD concerning governance and activities carried out with regard to corporate sustainabilityAchieved in small part
Develop a corporate cybersecurity strategyFollowing the project regarding the internalisation of its IT systems, IGD will adopt a cybersecurity strategy in 2023Not achieved
Update internal regulations in full compliance with the "privacy" law currently in forceThe procedures were updated and appropriate audit activities were carried outFully achieved
Codify a system for the assessment of suppliers along the supply chain with a view to sustainabilityIn 2023 the company will develop a specific project on this issue. In 2022 the applicable laws were appliedAchieved in small part
Maintain the Legality Rating with the maximum scoreTarget achieved with the renewal in 2022 with the maximum scoreFully achieved
Maintain UNI ISO 37001 CertificationAudit carried out, renewals is scheduled in 2023Fully achieved
Carry out restyling/refurbishment activities in 4 shopping centers with energy improvement measuresThe project regarding La Favorita Shopping Center in Mantua was completed, work in progress in PortograndeAchieved in small part
100% of the Italian shopping centers with at least one annual initiative on social or environmental issuesActivity carried out in 86% of the shopping centersAchieved in significant part
An across-the-board initiative involving at least 50% of the shopping centers on CSR issues (Italy)"Isola della Salute" was organized in 6 shopping centers with focus on nutritional wellbeingAchieved in small part
Organisation of initiatives aimed at preventing digital divided in at least 50% of Italian shopping centersNo initiatives were carried outNot achieved
Define a framework for the issuing of financial instruments linked to sustainabilityFramework created a the beginning of 2022Fully achieved
Assess the opportunity of obtaining a solicited ESG RatingAfter receiving more details from potential providers, the Company deemed it not appropriate to proceed with a Solicited RatingAchieved in significant part
Organise an Investor/CSR DayOperational information regarding the organisation is currently being gatheredAchieved in small part
Increase the number of events to participate in, also with specific focus on ESG issuesThe company participate in the Sustainability Week organised by Borsa ItalianaAchieved in small part
Carry out at least one survey for each shopping center every year2 waves of customer satisfaction surveys were carried out regarding 7 shopping centersAchieved in small part
Involve at least one non-profit organisation in 100% of the shopping centersNon-profit organisations were involved in 90% of the shopping centersAchieved in significant part
Examine the opportunity to resume the "Social Borgo" projectDuring the year, discussions were resumed with the associations and individuals who had previously shown interest in the participatory project in Centro Borgo (Bologna)Achieved in significant part