The important issues for IGD and its stakeholders

The material issues were defined by IGD for the first time in 2014. In the following two years these issues were again analysed and confirmed. In 2017 we defined a new materiality matrix, following the principles contained in the GRI Standards. The purpose of this work was to identify the importance of economic, environmental and social impacts of the organisation and their substantial influence on the assessments and decisions of our stakeholders.

The process to identify the material issues and the important ones was developed over four phases, which started from the initial identification of all the possible issues that were significant for IGD emerging from various sources (internal and external) and led to the results being shared with the top management. 17 issues were thus identified, grouped together in five macro-issues, which represent both the sustainability reporting areas and the cornerstones upon which planning is based.

In the following years the issues were reviewed in order to verify that those identified were up to date and assess the possibility of adding others. This analysis led us to identify 12 material themes. In 2020 the issue “wellbeing, health and safety” was enlarged in order to clearly express our committment towards the issues which became more important following the spread of the Covid-19 pandemic.

In 2021 IGD proceeded along two lines:

  • it confirmed the 12 material issues and the 4 important ones defined in 2020, which already took into consideration the issues related to the pandemic;
  • it carried out a through analysis of the emerging issues, with the purpose of defining those upon which to base the new Sustainability Plan valid for the 2022-2024 period.


The materiality matrix

The materiality matrix below shows the 16 issues (grouped together in five macro-issues), 12 of which are material issues and 4 are important ones; the horizontal axis shows the importance for IGD and the vertical one the impacts for its stakeholders.



Find out more about our priorities