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Sustainability integrated into our business

Sustainable enterprises are those whose corporate strategies and policies include particular focus on the needs of all their stakeholders and which monitor and optimise their economic, social and environmental impact. Sustainability is part of the DNA of our Group, whose roots are embedded in the aspect of cooperation, and we are convinced that adopting social and environmental responsibility criteria in the real estate sector is the path to healthy and long- lasting growth, faraway from speculative factors. Over the years we have therefore built up a structured process which has enabled us to increasingly integrate sustainability into every aspect of our business.

In the future IGD will be increasingly respectful of the environment, open to dialogue with its stakeholders, innovative.

Our shopping centres are, and will be even more so, a point of reference in the local area.

key figures as at 31 december 2019

centers UNIENISO14001 certified
energy consumption 2019 vs 2018
events carried out in IGD centers
c. 14,650
people employed in total in IGD centers

Our approach

We are following a sustainable growth approach, where economic-financial aspects are increasingly integrated with social-environmental ones.

  • We already started to include sustainability issues in corporate planning in the 2014-2016 Business Plan and this approach was then confirmed both in the following Plan (2015-2018) and in the revised version of the same (2016-2018). In the latter, social responsibility represented one of the 4 cornerstones that are strategic for the Company’s business.
  • The 2019-2021 Strategic Plan was approved on 7th November 2018 where sustainability is included in the section “Innovation and operating excellence”, one of the 3 pillars upon which the Plan is based.
  • The part relating to sustainability in the Plan was drawn up following a structured process that included also the analysis of the Sustainable Development Goals (SGDs). The issues that emerged were organized within the Plan according to the acronym GREAT, which har protrayed IGD’s approach to sustainability since 2017.

Our process involves a structured engagement of our stakeholders. In particular, we carry out periodic surveys to understand the level of satisfaction of our visitors, of our retailers in our centres, and also of our employees by means of internal atmosphere assessments.

Three corporate bodies are involved in social responsibility:

  • The Board of Directors
  • The Operating Management (top management)
  • The Sustainability Committee (internal work group)




Our priorities



We have established an operational process with continuous  consumption monitoring activities, structural actions for energy efficiency improvement and activities to raise awareness in our stakeholders, with the aim to improve environmental performance in our shopping centres.

In detail
  • Climate change
  • Accessibility and mobility


We continuously place more and more attention on the wellbeing and health, both of our employees and of those that visit our shopping centres on a daily basis.

  • Good employment
  • Gender equality
  • Wellbeing and safety


We undertake to comply with the highest ethical-social and governance standards, not only by complying with the laws in our daily business and promoting compliance with the law within our stakeholders, but also by adopting international best practices in our governance structure, communications and risk management system.

  • Governance, ethics and corruption


Our approach aims to ensure our shopping centres are constantly attractive, as well as to confirm their social role and their function as a place in which to meet up and to spend some leisure time.

  • Trend analysis
  • Enhancement of the portfolio
  • Retail offer
  • Spaces to be lived in
  • Innovation


We continuously work together with a variety of stakeholders, our aim being to understand their needs and expectations.

  • Stakeholder engagement
  • Local community

Certifications and recognitions

Our sustainability practices are becoming increasingly recognised at national and international level.

  • We are particularly proud to have received in 2018, for the fourth year running, the “EPRA sBPR Gold Award” for our sustainability report.
  • As at 31 December 2018, 17 of our shopping centres had obtained UNI EN ISO 14001 environmental certification, corresponding to 74% of the portfolio that IGD has decided to certify.
  • We obtained UNI ISO 37001 – Anti Bribery Management Systems Certification for our Romanian subsidiary Win Magazine SA. This is the only internationally recognized standard that certifies a management system actively involved in preventing and combatting corruption within the corporate environment
  • In 2018 Kanatè and Tiburtino shopping centers obtained BREEAM “protocol in use” certifcation, so currently 3 of our shopping centers has this environmental certification, which is one of the most important international standards with regard to the environmental sustainability of buildings and which focuses particularly on the overall improvement in the wellbeing of those that spend time there.
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Francesco Soldi
Head of marketing and CSR