Wellbeing and Safety
IGD is committed to guaranteeing and promoting the principles of health and wellbeing within the company and its shopping centers, by adopting measures that enable all its employees and those of its shopping centre tenants to work in the best possible health conditions, in compliance with the laws and regulations.
More in detail, in the Bologna headquarters, in addition to carrying out extraordinary sanitising activities, all the necessary safety measures for employees were put in place. More specifically, everyday cleaning was intensified with appropriate products, the air conditioning/heating filters were sanitised and surgical masks (and other PPE) and hand sanitisers were purchased and distributed. An official Covid-19 procedure was also defined, which included social distancing mapping of the offices, the installation of partitions and the introduction of internal notice boards in the entrances and common areas. With regard to Human Resources, simplified smart working was introduced for the Headquarters’ employees and remote working for the network employees; altogether 50 personal computers were provided to make this possible; extra paid leave was granted to employees with children of 14 or under and a reduction plan for outstanding holiday days was launched.
IGD’s policies aimed at employees include the implementation of a safety at work management system, moreover in Italy in 2020, 10% of the employees were involved in training activities regarding safety, and the continuous monitoring of the indicators related to injuries, illness and employee absenteeism.
TRAINING ON HEALTH AND SAFETY
|Number of training hours on safety
|Number of people involved (N)
|Costs incurred for training (€)
Find out more about training in IGD
With regard to the wellbeing, in April 2017 we launched the Corporate Welfare Plan, which is available to all employees on a permanent contract, with the exception of the top management. Every year IGD allocates a fixed budget to each employee who can choose how to use it. 2020 results were more than satisfying: 98% of the employees that were entitled used the corporate welfare system.
Find out more about welfare in IGD
Safety policies in our shopping centers
In order to guarantee maximum safety for both visitors and tenants, our shopping centres have been constructed in full compliance with safety regulations: each tenant is responsible for its own store, whereas IGD is responsible for the common areas inside the malls.
Security staff within the Centre are responsible for protecting and ensuring safety regulations are complied with by keeping the building under surveillance during its opening hours and monitoring visitors to prevent theft or other illegal acts. Security and fire prevention staff are, in most cases,
also qualified in first aid in the event of accidents or sudden illness involving customers or workers. As a further guarantee, every year the Prevention and Protection Service Manager inspects each Shopping Centre, once or more often, in order to assess the safety measures in place. In 2020, new governance on safety within the Shopping Centres was defined
by IGD, with the identification of a new more effective management system. The project will be put into effect starting from 2021.
The projects that had been launched over the previous years continued both in Italy and Romania, the aim being to voluntarly increase safety in the shopping centres:
LIFELINES: started in the 2015 the project for the creation of lifelines, or rather safety routes and fall protection systems in the shopping centres, involved 21 structures altogether; in 2019 specific assessments were conducted on work to be carried out on 2 of the 4 assets acquired in 2018;
ANTI-SEISMIC: following the earthquake that hit Emilia Romagna in
2012, we defined a voluntary project regarding the anti-seismic improvement of IGD’s structures. In 2020 work was suspended and
rescheduled for 2021/2022 on account of IGD’s decision to put investments on hold due to the pandemic.
ANTI-RAM BOLLARDS: at 2020 16 Shopping Centers installed anti-ram bollards outside the centres, the purpose being that of deterring heavy vehicles from entering the malls and of preventing acts of terrorism.
FIRE PREVENTION: in Romania in 2019 we completed the project regarding the adaptation and upgrading of the fire prevention system in all 14 Winmarkt Shopping Centres;
DOME SKYLIGHTS: in 2019 an assessment was initiated regarding the management and monitoring of fall protection systems, and more specifically, of the dome skylights on the Shopping Centre roofs. In 2020 fall protection grids were installed or railings were attached to the domes. In other instances, either a project was launched or a call for bids was made in order to completely replace the dome skylights.
Also thanks to the work done over the years to make our structures increasingly safe and livable, we have been able to respond adequately to the needs imposed by the Covid-19 health emergency. The measures introduced proved to be effective and they prevented the spread of infection (no outbreaks were reported in the Shopping Centres).
Find out more about our response to Covid-19
Social data 2017-2020 (13 KB – xlsx)